
Order Fulfillment Specialist
- 경기도 성남시
- 정규직
- 풀타임
- Managing GEHC affiliate orders accurately using the Oracle ERP system, coordinating with sales, inventory, and logistics for timely fulfillment
- Coordinating with local material and mfg. to drive shipment of manufacturing (IR/ISO) sales order to meet Requested Ship Date from system plant (RSDs)
- Coordinating and communicating shipment delivery requirements with freight forwarders
- Primary contact for global affiliates in reference to the logistics process
- Own timely and accurate updates of factory promise dates (FPD) for all ISO items within their Org until order is shipped complete to consolidation point in region
- Releasing all International orders from distribution & manufacturing to freight forwarders
- Confirming the order configuration is compliant with product currently in manufacturing and with regulatory clearance before to shipment to affiliates across the world.
- Completing all required export documentation
- Responsible for tracking order status, resolving fulfillment issues, and ensuring customer satisfaction
- Ensuring all processes and documentation are in accordance with regulatory and quality standard, and export compliance requirements for medical device
- Lead service/cost optimization projects
- Using logistics expertise to utilize the optimum mode of transport for shipments
- Position may or may not manage employees
- Bachelor’s degree in business, supply chain, or related field (or equivalent experience)
- 2+ years of experience in export operations, order management, logistics, or customer service – preferably in a regulated industry
- Fluent in English, both written and verbal, with strong communication and problem-solving skills
- Excellent interpersonal skills
- Bachelor’s Degree in Logistics, Materials, industrial engineering, supply chain management, or other comparable area
- Min 0- 3 years of operational logistics, import/export and/or customs expertise.
- Solid communication and analytical skills, including experience with communicating with others from different counties and cultures.
- Ability to energize, develop and build rapport at all levels within the organization
- Proven ability to execute, multi-task, and deliver on commitments
- Experience working in a compliant supply chain
- Clear analytical mind that reaches decision making with ambiguous information
- Six Sigma Green Belt certified.
- Oracle order management experience.