Seller Onboarding - Cross Border eCommerce

• Design and optimise on seller onboarding process to work most efficiently
• Develop new initiatives and drive the execution to onboarding efficiency
• Conduct a training program for sellers on the seller onboarding process
• Manage campaigns and reward programs for sellers under onboarding program
• Conduct analysis, reports, and case studies to gain insight and identify new improvement initiatives
• Analyse data across each stage of the onboarding funnel to monitor conversion and identify drop-off points
• Leverage data tools such as Excel or Google Sheets to create dashboards and optimise the onboarding process with data-driven insights

• Bachelor's degree with 1 - 2 years of experience in business development, customer services, or sales is preferable
• Bilingual in both Korean and English to collaborate with different markets across the regions
• Logical thinking and strong problem-solving skills
• Proven track record of success in a sales environment, strong planning, and organisational skills
• Result oriented, self-driven, and strong negotiation skills
• Strong analytical skills and proficiency in Excel or Google Sheets is a plus, especially for tracking onboarding funnel conversion metrics

Shopee