Customer Program Manager

Harman

  • 서울시 서초구
  • 정규직
  • 풀타임
  • 3일 전
As a Customer Program Manager (CPM), the CPM will be the key customer interface and will lead the cross-function team to set program objectives, balance profit, performance and timing while managing launch risk and change management to meet program objectives. This role may also lead to identify program issues as early as possible and drive resolution at the team level.What You Will Do
  • Manage customer interface and direct customer communication strategy with Korea OEMs. Ensure assignments from Korea OEMs are well understood, distributed to core teams, and reasonable for Harman success.
  • Lead and manage automotive audio systems projects, ensuring timely delivery within scope, budget, and quality standards.
  • Lead team meetings by establishing an agenda, monitoring discussion to insure adherence to agenda, promoting a free exchange of ideas, challenging the pre-conceptions of team-members, finishing the meeting in a timely fashion, and publishing meeting minutes.
  • Develop and track project schedules, risks, and mitigation plans to ensure successful execution.
  • Handle change management and issue resolution, proactively addressing challenges in project execution.
  • Identify program issues as early as possible and drive resolution at the team level. If resolutions requires management intervention, escalate to appropriate management personnel with proposed alternatives.
What You Need to Be Successful
  • Bachelor / Master Degree in Engineering or related field.
  • Minimum 5 years Project Management experience managing projects throughout product development lifecycle.
  • Minimum 10 years related experience in relevant product development disciplines (e.g. Engineering, Technical Management, Quality, Manufacturing, etc.)
  • Strong leadership, stakeholder management, and cross-functional team collaboration skills
  • Excellent problem-solving and risk management capabilities
  • Strong written and verbal communication skills, including presentation skills
  • Fluent in Korean and English(Advanced level: Speaking, Hearing, Read/Write)
Bonus Points if You Have
  • PMP certification preferred
  • Automotive experience is preferred
  • Oversea working experience is preferred
What Makes You Eligible
  • Be willing to travel, if necessary, domestic and international travel
  • Be willing to work in an office in Seoul or
  • Be eligible to partially work remotely.
What We Offer
  • Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
  • Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
  • Extensive training opportunities through our own HARMAN University
  • Competitive wellness benefits
  • Tuition reimbursement
  • “Be Brilliant” employee recognition and rewards program
  • An inclusive and diverse work environment that fosters and encourages professional and personal development
You Belong HereHARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.About HARMAN: Where Innovation Unleashes Next-Level TechnologyEver since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.If you're ready to innovate and do work that makes a lasting impact,Important Notice: Recruitment ScamsPlease be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through:HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.( )© 2025 HARMAN International. All Rights Reserved. If you are using a screen reader and are having problems using this website, please call (800) 645-7484 for assistance.

Harman