Digital Sales Representative
- 서울시
- 정규직
- 풀타임
- Consult with customers to understand their needs and validate the key value drivers of digital solutions.
- Drive Digital Solutions / Systems (Case Insights, etc) adoption to key accounts and territories
- Manage the complex sales process of the Digital Solutions / Systems into new & existing hospitals (collaborate with Capital team)
- Develop and execute short, mid, and long-term strategies to maximize Digital solutions / system adoption in the assigned territory. This includes data analytics on customers' demands, trends, and field dynamics based on excellent market intelligence and solution/system knowledge.
- Collaborate with sales, Digital Networking team to drive adoption of digital portfolio with surgeons.
- Lead close collaboration with the Clinical Sales, marketing, and relevant cross-functions to manage the sale of Digital Solutions / Systems to hospitals and grow the utilization of their solutions/systems within the assigned territory
- Drive adoption and utilization of digital solutions through targeting, customer support, and continuous consultation and thorough training on functionality and benefit.
- Drive continuous expansion and development of the digital user base by working with key surgeon thought leaders and other key customers to develop a qualified lead funnel.
- Partner with Key Account, Clinical and Capital teams to identify digital solution leads and develop targeted customer strategy.
- Engage with prospective customers via video meeting, email, and in person where applicable to understand their needs and communicate the value of our digital solutions.
- In-person meetings may be required as needed.
- Effectively collaborate with cross-functional teams in the corporate office to understand assigned business and needs.
- Partner with Sales and Marketing to ensure success of regional and virtual market development events, trade shows, and other industry activities.
- Develop KOL's for digital portfolio.
- Achieve quarterly and yearly sales and adoption goals.
- Use Salesforce.com to organize activities, manage pipeline and report territory progress.
- Responsibly manage administrative tasks; reporting, outcomes of support activities, submission of expense reports, etc.
- Support product demonstrations & attend surgeries/cases as needed to drive adoption and train surgeons for utilization.
- Ability to manage large pipeline, territory of surgeon targets.
- Become subject matter expert with the ability to adapt to new features/innovation.
- Help drive processes/approaches to improve internal team operations.
- Gather and funnel customer feedback to engineering to drive product improvement.
- Bachelor's degree or equivalent experience required
- Minimum 5+ years of experience in a medical field (surgical field preferred) preferably above the Gwajang level
- Minimum 2+ years of experience in a business development role in the medical field
- Technical sales experience at a multinational IT, server, or SI company is preferred, with healthcare or medical device industry experience being highly desirable
- Experience in selling Software/SaaS & subscription solutions to hospitals is highly preferred
- Proven experience with cross-functional collaboration
- Demonstrated success with influencing customers and leadership via phone and video meeting
- Ability to communicate and present ideas clearly to internal teams and customer-facing stakeholders (surgeons, nurse managers, hospital C-suite leadership)
- Excellent communication skills, both written and verbal
- Carry self-directed approach to meet project/team goals with minimal supervision
- Ability to work independently remotely with some in person sales activities
- Self-led with ability to navigate complex sales scenarios
- Great time management and a detailed organization approach in a fast paced environment
- Understands the basics of HL7, PACS (picture archival and communications), DICOM, EPIC interfaces, etc.
- Experience working in hospital operating room environments preferred
- Experience in training physicians preferred
- Comfortable working a flexible dynamic schedule
- Able to travel up to 75%, some short notice travel required