
SBU OMD Customer Engagement Applications Engineer
- 경기도 화성시
- 정규직
- 풀타임
- This position involves managing the Archer series equipment and providing support to Samsung Electronics, our client.
- Implements detailed customer installation plans.
- Responsible for providing technical applications support for the development and implementation of KLA products in customer fabrication facilities.
- Makes presentations on all aspects of products.
- Assists sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications.
- Work closely with many organizations including engineering, sales and marketing within KLA and with customer engineers.
- Conduct new product introduction projects (e.g.) product characterization, alpha testing, beta testing and pilot tool support in the ramp phase.
- Provide escalation support to onsite field service engineer; leading and coordinating remote/local troubleshooting.
- Perform experiments to characterize tool/subcomponent performance and develop recipes to model applications.
- Provide application support and training to customers.
- Applications engineer will manage in-house customer demonstrations and head-to-head (H2H) activities at customer facilities.
- MS or above degrees in Engineering, Physics, Material Science or Electronics.
- At least 7 years (Bachelor’s degree) / 4 years (Master's degree) / NCG (Ph.D) related work experience.
- Overlay, photolithography related backgrounds are required.
- Good communication skill in English.