Technical Solution Consultant
- 서울시
- 정규직
- 풀타임
- 2-3+ years working in a software and/or Intellectual Property field, Salesforce platform solution sales experience is an advantage
- Bachelor’s degree or relevant professional formative experience
- The ability to communicate exceptionally well, both in writing and verbally in English and Korean
- Strong understanding of how technology solutions can resolve business and legal process issues
- Good pre-sales skills which would help to convince the customer of the benefit of the solution presented
- Strong interpersonal and presentation skills, including proven experience in presentation and training in front of customers
- A consultative approach when working with customers, and good cooperating skills when working with the internal team
- Knowledge of Intellectual Property particularly related to patents, trademarks as well as the IP lifecycle
- A good level of knowledge of one or more of the major IP management systems
- Works with the Sales team offering the appropriate solution for the prospects
- Provides demonstrations to prospective and existing customers for new technology solutions or to upgrade and extend existing products and solutions
- Provides support to Sales team as well as the Bid Management team for RFP’s and proposals concerning pricing and technical content information dissemination
- Ensures through the entire sales process that customer expectations are managed appropriately
- Works with Onboarding Services team to ensure that requirements are documented, implementations are properly scoped and level of effort is accurately reflected in customer proposals
- Performs marketing and sales support at seminars, internal meetings, tradeshows and other marketing or industry related events, if required
- Works with the product management team to communicate/filter feedback from customers in order to determine product enhancements, bugs, workflow suggestions or other product related requirements