As the dedicated HR Business Partner for SSG Main, you will play a pivotal role in launching and shaping the people strategy for our largest new store, supporting over 170 employees across diverse teams. Acting as the primary HR point of contact on-site, you will oversee the full HR spectrum from operations to strategy, ensuring a seamless team launch, effective integration, and long-term engagement. This role requires a strong HR generalist with proven experience in a fast-paced retail or customer centric environment, capable of balancing hands-on operational responsibilities with strategic partnership.Job responsibilitiesTalent Acquisition & Onboarding
Partner with hiring managers and the Talent Acquisition team to identify staffing needs and execute tailored hiring strategies for each team.
Support store-level hiring activities as needed, ensuring alignment with brand standards and values.
Lead the onboarding and integration process for all new joiners, ensuring a positive employee experience and a strong start for every team member.
Employee Relations
Act as a trusted advisor for employees and managers on all employee relations matters, including performance management, conflict resolution, and workplace concerns.
Promote a fair, respectful, and engaging workplace culture by proactively addressing employee issues and fostering open communication.
Conduct internal investigations and provide guidance on disciplinary actions in alignment with company policies and local employment laws.
HR Policy and Compliance
Ensure HR operations remain compliant with local labor laws and internal policies.
Work closely with internal and external legal advisors on compliance-related matters.
Collaborate with the Compensation & Benefits team to regularly review and update HR policies, tailoring them to the evolving needs of the new store environment.
Training and Development
Identify training needs and coordinate with the Talent Development and Retail Learning teams to ensure timely and relevant training delivery.
Support the implementation of career development programs such as talent reviews, succession planning, and individual development planning.
Foster a culture of continuous learning and growth, aligned with store performance and individual goals.
Compensation and Benefits
Support the Compensation & Benefits team by providing feedback from the store, assisting with benchmarking and salary reviews.
Serve as a point of contact for SSG Main employees regarding compensation, benefits, leave policies, and wellness initiatives.
Additional information
7+ years of HR experience, preferably in a retail, hospitality, or similarly dynamic environment.
Proficient in English both written & verbal
Proven ability to manage HR functions in a high-volume, high-growth setting.
Strong interpersonal skills and the ability to build relationships at all levels of the organization.
Knowledge of local employment laws and HR best practices.
Excellent problem-solving and conflict-resolution skills. Comfortable working autonomously while collaborating with cross-functional partners.
