Site Digital Technology Leader
Procter & Gamble
- 서울시
- 정규직
- 풀타임
- Issue Management: Identify critical issues and communicate them to management and the appropriate operational team to minimize business impact.
- Establish efficient processes for timely communication and remediation of issues, collaborating with site key users and local/global support teams when necessary.
- Actively participate in regular digital portfolio reviews with partners from the distribution center, AMA market organization, and Global Business Services (GBS).
- Collaborate with GBS service line leaders/Single Points of Contact (SPOCs) to achieve operational targets, drive business growth, and progress the Integrated Work System (IWS) framework's digital pillar.
- Lead the multi-functional distribution center digital team master plan.
- Collaborate with the cybersecurity team to ensure IT environment security, adhering to industry standards
- Implement a robust IT change management process to prevent incidents and unplanned outages.
- Achieve IT compliance through assessments and resilience planning, following both industry and P&G standards.
- Establish IT continuity planning for infrastructure, application, and operational and disaster recovery.
- Address issues or service improvement opportunities with corresponding service lines (e.g., GBS People Services).
- Drive digital projects to enhance site or category value.
- Ensure infrastructure readiness to support the site's master plan, including implementing automation and other advancements.
- Quickly understand current business process (as-is) and draw an ideal end statement (to-be), improving company’s success measures such as Stewardship, Compliance & IT metrics
- Maintain masterplan of the site in support of the site's Compelling Business Needs/business direction
- Perform with operational excellence for IT systems and portfolio tool accuracy, with zero critical business impact due to system issue.
- Complete projects aligned with success criteria, on time and with quality.
- Own the business results that are enabled by IT interventions or solutions you make.
- Undergraduate degree or above
- 2-5 years of IT Infrastructure/Operation experiences
- Project Management: Ability to successfully deliver small to medium projects with excellent collaboration
- Collaboration/stakeholder management: Ability to work effectively with a multifunctional team at the site, and broader teams across to deliver operational excellence for the site.
- Leadership: Self-starter. Willingness and ability to challenge the status quo, learn continuously, and apply expertise to deliver business value.
- Fluent in English.