
Business Process
- 서울시
- 정규직
- 풀타임
- Korean language proficiency is critical for this role - spoken and written
- Developing sales business processes for effective and efficient utilization of CRM/ Salesforce and other tools
- Engaging with sales management to guide continuous sales channel improvement utilizing existing and new business tools
- Partnering with the Business Analytics leads to provide accurate and timely reporting
- Managing CRM/ SalesForce maintenance activities including territory and organizational setup, user setup, and user training
- Support complex issues for CRM/ SalesForce, Reporting, and Sales tools
- Participate in WW projects to ensure that project deliverables to meet business requirements for region such as AFO/EMEAI/ APAC
- Partnering with other team members, IT, and global operations to drive CRM process continuity across business channels
- Bachelors Degree plus a minimum of 5 years relevant experience
- Demonstrated experience with ERP system such as SAP ECC, CPQ or SFDC CRM
- Ability to collaborate equally effectively through all hierarchical levels.
- Ability to work independently, prioritize workload, and solve problems.
- Demonstrated knowledge and experience of Business Intelligence tools.
- Ability to support the development and deployment of tools needed for business growth
- Ability to utilize Excel or Access to generate custom analytics and data analytics skills
- Excellent communication skills - Korean and English.