The role supports production planning by executing material schedules, coordinating and expediting material flow, and assisting with customer-related follow-ups. Tasks are limited in scope and complexity, performed under detailed instructions, and closely reviewed throughout.Job Description The Customer Service role supports production and supply chain operations by coordinating material planning, inventory control, and customer logistics. This position plays a key role in ensuring on-time material availability and smooth communication with both internal departments and external customers. Key Responsibilities:
Support the execution and adjustment of material schedules based on production requirements.
Coordinate material flow across departments to ensure timely production and delivery.
Manage inventory records, monitor raw material consumption, and generate material-related reports.
Collaborate with planners and schedulers to optimize material flow and inventory levels.
Assist in stock control, including periodic stock-taking and inventory optimization.
Provide logistics support and manage customer requirements for HKMS, Glovis, and Mobis.
Serve as a communication bridge between internal teams and customers regarding delivery schedules and material availability.
Scope and Supervision:
Operates within defined procedures and scope with close supervision and regular review of outcomes.
Role involves routine coordination and reporting rather than strategic planning.
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