
Senior Customer Quality Engineer
- 서울시
- 정규직
- 풀타임
- Work with all factories (assembly/fab / logistic center) and cross-functional teams (e.g. Product Engineering, Marketing, Sales, BU, Warehouse, Panning, and CSR) to resolve issues related to customer requests
- Drive and provide problem-resolution for recurring and systemic customer issues
- Provide customer with Failure Analysis Report and Corrective Action report on time
- Work with various cross-functional teams on timely product containment action and disposition taken while waiting for permanent corrective action to resolve customer issues
- Support customers with Quality data requests related to part/device qualification by customers, PCN, and generic technical quality data request
- Assist customer with factory visit/audit request
- Conduct customer meetings on survey and performance measurements such as “QBR” and scorecard meeting
- Complete customer EHS related surveys.
- Work with all factories (assembly/fab / logistic center) and cross-functional teams (e.g. Product Engineering, Marketing, Sales, BU, Warehouse, Panning, and CSR) to resolve issues related to customer requests
- Drive and provide problem-resolution for recurring and systemic customer issues
- Provide customer with Failure Analysis Report and Corrective Action report on time
- Work with various cross-functional teams on timely product containment action and disposition taken while waiting for permanent corrective action to resolve customer issues
- Support customers with Quality data requests related to part/device qualification by customers, PCN, and generic technical quality data request
- Assist customer with factory visit/audit request
- Conduct customer meetings on survey and performance measurements such as “QBR” and scorecard meeting
- Complete customer EHS related surveys.
- Bachelor's degree in electrical, science, physics, or related engineering.
- Knowledge of the SiC process or product is to be an advantage.
- Experience in the Semiconductor process is necessary to do work.
- Experience with wafer FAB is to be an advantage.
- Strong verbal and written communication skills (Korean, English)
- Minimum 5 years working experience in the semiconductor industry.