Hospitality Lead

• Responsible for creating a warm and welcoming environment for employees, candidates, and visitors to the Client Site with excellent communication and interpersonal skills.
• Maintain a clean and safe front desk with a presentable and smooth-running front of house where every visitor and employee has a positive experience.
• Manage and facilitate office access using security & badging system.
• Manage and facilitate guest management system.
• Manage and facilitate parking program for employees and visitors.
• Act as a hub of information for employees, be it in person or online.
• Preparing and distributing welcome kits to new hires, candidates, etc.

• Assist the Workplace team with various administrative records or reports such as compiling reports, tracking data, managing inventory, printing, scanning, etc.
• Support shipping and receiving programs and assist with incoming/outgoing packages.
• Assign, monitor, and complete employee request via helpdesk ticketing system.
• Ensure reception area is stocked with necessary supplies.
• Supporting experience program for new hire, traveler, candidates and employees as needed.
• Assist the Facilities Team with special projects as needed.

• Candidates with prior experience in a comparable role within the hospitality sector are highly preferred.
• Good health, Neat and pleasant appearance.
• Previous customer-related experience is required.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.
• Flexibility to respond to a variety of different work situations.
• Ability to work on your own and as part of a team.

Jones Lang LaSalle