City Manager (Retail operation)
- 서울시 강남구 청담동
- 정규직
- 풀타임
superior customer service, sales management, professional selling and effective staff
management
- Manage the business on a day-to-day basis to increase sales and improve results through
creative and effective use of all resources, including effective leadership and
merchandise assortment
- Achieve business targets and execute initiatives as well as strategies to contribute to the
growth of sales
- Aim to exceed customer expectations of service and products. Ensure store
environments are consistently compelling and shopping experiences are inspirational
through brand representations
- Work closely with Training Department to ensure that excellent customer service is
delivered and maintained
- Create a proactive selling culture that focuses on building long term relationships
through the conversion of walk-in customers into repeat clients
- Support the Shop Manager / Assistant Shop Manager to motivate and engage staff to
achieve sales goals
- Manage and evaluate the performance of the team on an on-going basis to deliver
individual, team and Company objectives
- Report to the superior to review merchandise assortment on a regular basis. Plan and
take necessary steps to optimize stock level and stock mix to reflect sales, buying trends
and customer demands
- Present merchandise in a manner consistent with standards, in order to maximize sales
and merchandise turn
- Ensure proper inventory mix matching to market needs
- Instruct and supervise the Shop Manager / Assistant Shop Manager to deliver correct
execution of operating procedures, including merchandise receipt, pricing, counts and
sales
- Establish and implement action plans in co-operation with the superior to develop sales
for each product category
- Be aware of local trading environment and its impact on our sales, including
competitors' trading activities
- Implement and follow proper visual presentation guidelines to project the brand image
and benefit sales through presentation
- Support Visual Merchandising Department on timely window and interior display
changes pro-actively to feature various new items and create excitement
- Responsible for all store operation duties including attendance, billing, daily
reconciliation reports, bank statement and sales reports to head office and Retail
Manager
- Implement group internal procedures and shrinkage control guidelines to prevent stock
discrepancies
- Work closely with Retail Manager in terms of decisions and procedures relating to
business issue made at the store level and provide clear and informative business reviewQUALIFICATION/EDUCATION
- Minimum 8-10 years relevant experience in fashion retail industry in which at least 4-5
years at management level for Store Manager; for Assistant Store Manager, 6-7 years
relevant experience in fashion retail industry in which at least 2-3 years at management
levelPARTICULAR SKILLS/KNOWLEDGE REQUIRED
- Good command of English with one local language is preferred
- Strong business acumen, sales-driven & service-oriented
- Strong leadership & interpersonal skills that able to lead and build good relationships
with all employees
- Good team player and able to communicate well across all levels and parties
- Proactive, accountable, motivated, dynamic, responsible and patient[전형절차]
서류전형 및 인터뷰(3회 예상)[제출서류]
영문이력서기타사항
- 학력 : 학력무관, 나이:무관, 성별 : 무관, 외국어 : 무관
- 직급 : 매니저급
- 근무지 : 서울(청담동)